Subprocessors
Last updated November 3, 2026
Acceptie is operated by DigiMar Inc. These are the companies that handle customer or signer data on our behalf, what each one does, and where it does it. We run on these providers and no others. Each has a written contract with us that limits what it may do with the data. We will update this page before adding a provider that handles customer or signer data, and email customers at least 30 days before the change.
| Provider | What it does for Acceptie | Data it handles | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Hosting and storage, in a dedicated AWS account owned by DigiMar: application servers (ECS Fargate), database (RDS PostgreSQL), document storage with a retention lock (S3 Object Lock), encryption keys (KMS) and the per-account key store (DynamoDB), outgoing email (SES), secrets storage (Secrets Manager), content delivery and web application firewall (CloudFront, WAF), DNS (Route 53), and backups. | Everything the service stores, encrypted at rest with keys AWS cannot use on our behalf without our policy: documents, signing records, account data, and the email it delivers. | United States, us-east-1 (Northern Virginia). A replica of sealed documents in a second US region is planned; this page will say so when it exists. |
| Stripe, Inc. | Subscription billing and payment processing for customers. | Customer billing details (name, email, card, invoices). Never documents or signer data. | United States |
| Telnyx LLC | Delivers one-time signing codes by text message when a sender requires text message verification and the signer asks for a code. | The signer's mobile number and the code. Never the document or its contents. | United States |
| Google LLC (Google Workspace) | Mailboxes for the addresses we publish (help@, support@, privacy@ and security@ acceptie.com). | Whatever you send us by email, and our replies. Acceptie's own service emails do not pass through Google; they are sent by AWS SES. Do not email protected health information or other sensitive data to these addresses; use the app, which keeps it inside our AWS account. | United States |
Not subprocessors
- Malware scanning of signer attachments runs on our own servers inside our AWS account (ClamAV). No file leaves the account for scanning.
- Breached-password check at sign-up and password change: we send the first five characters of a one-way hash of the password to the Have I Been Pwned range service and compare the result on our side. The password, its full hash and your identity never leave Acceptie.
- No analytics, advertising or session-replay providers on this site, on signing pages or in the app.
Where data stays
We do not transfer customer or signer data outside the United States, except when a customer or signer is outside it and the data travels to them.
Contact
DigiMar Inc, 2079 Global Ct, Sarasota, FL 34240. Phone 941-248-2400. Email help@acceptie.com.